RANG PRIVACY POLICIES
Last Updated: January 21, 2024
Rang will need to collect Personal Information in order to provide the Services to users of any age. However, Rang will not share any personally identifiable information with any third party websites or Services other than Rang subprocessors and as described in the section below on How We Share Your Information. Rang complies with the Children’s Online Privacy Protection Act (“COPPA”) and the Family Educational Rights and Privacy Act (“FERPA”).
Notice of Policy Changes
Information We Collect Through Use of Our Services
We receive and store any information you provide to us through the use of our Services, and we create information regarding your use. We receive, store, and create information from users pursuant to our agreements with schools and pursuant to the school’s consent. This information may include Personal Information that can be used to identify, locate, or contact you or is linked to such information. “Personal Information” may include, but is not limited to:
- Your name, username, email address, and/or any other address you provide in order to receive communications from us;
- Your grade level and school attendance information;
- Information regarding how you interact with our Services, such as the reward items you view and/or select and banners and/or other advertisements you click on;
- Device information, such as your IP address; and
- Information regarding your transactions while using our Services, including how you interact with our Services and the third party websites you access from our Services.
How We Collect Personal Information Through Use of Our Services
When you register for our Services, or log in to our Services, we ask you for Personal Information.
How We Use Your Information Collected Through Use of Our Services
We use the information we collect to provide, maintain, and improve our Services; to respond to your questions, comments, and requests; to provide customer service; to send you product updates and/or information, including new rewards that are available or other information about our Services that may be of interest to you; and for any other purpose for which it was collected. Rang’s use of student Personal Information is compliant with FERPA. The school retains ownership of student Personal Information.
How We Share Your Information Collected Through Use of Our Services
Rang does not sell or rent your Personal Information to any third party for any purpose whatsoever, including marketing, advertising, or profiling.
We may share with your school information about your performance and your use of Rang for the purpose of informing teachers and administrators as to how best improve educational outcomes. We may share information about you, including your Personal Information, with third parties when necessary to comply with law, such as complying with subpoenas, court orders and other legal process, law enforcement requests or government inquiries, and to protect the safety and security of the Services and its users, and to preserve Rang’s legal rights.
We may share your Personal Information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy. Any third party who acquires such information will be subject to our privacy terms listed in this document.
We may share Personal Information about you with third party data processors (“Sub-Processors”) in order to operate and improve our Services. To the extent we share your Personal Information with Sub-Processors, please note that they are contractually: (1) bound from using your Personal Information for any purpose other than providing the Services for which we have contracted them; (2) prohibited from disclosing your Personal Information to subsequent third parties other than as needed for the performance of the Services; and (3) required to implement and maintain sufficient security procedures and practices. A list of Rang’s current Sub-Processors can be found at www. rang.com.
How We Share Aggregated and De-identified Information Collected Through Use of Our Services
We may use and share aggregated or de-identified, non-personally identifiable information (information which contains no Personal Information that can be used to identify you) as we determine appropriate, including, but not limited to, for purposes of research and improving our product. Any aggregated or De-identified information will be in compliance with FERPA and its regulations.
How We Protect Your Personal Information Collected Through Use of Our Services
When We Delete Your Personal Information Collected Through Use of Our Services
Rang will delete Personal Information of students on a standard destruction schedule when the Personal Information is no longer needed for providing the Services to you. Rang will delete Personal Information of other users on Rang’s standard destruction schedule. Rang also will delete Personal Information of users upon request of a school within 60 days of the school’s request. Rang may depart from its standard destruction schedule and otherwise retain Personal Information when necessary or appropriate in response to court orders or other legal action or when necessary to enforce its terms of service or protect the safety and security of the Services or preserve Rang’s legal rights. Rang may retain aggregated and/or de-identified, non-personally identifiable information about users after deletion of all personally identifiable information.
Notice of Policy Changes
Information We Collect on Our Website (Outside of the Services)
As a general principle, any personal information you provide to Rang while visiting our website is entirely voluntary. In order to access certain portions of the website without login, you may be asked to create a user profile that contains certain personal information. User profiles may provide the option to display personal information about you to other users. You may choose not to provide such information. However, in many cases, if you elect not to provide information to Rang, it will not be able to process certain requests, such as signing up for a newsletter, registering for an event or accessing certain other networks linked to our website.
How We Share Information Collected on Our Website (Outside of the Services)
Your Communication Preferences
You can manage your communication preferences by following the instructions in each promotion email from us to unsubscribe or by sending us a message to email@example.com. These choices do not apply to service notifications or other required communications that are considered part of Rang’s services to its customers, which you may receive periodically unless you stop using or cancel our services.
Rang protects the confidentiality of the personal information we collect. To secure the information collected online, maintain data accuracy, prevent unauthorized access, and ensure only appropriate use of information that is collected, Rang implements commercially reasonable security practices.
Rang does not intend for its website to be used (outside of the use of Services as described above) by anyone under the age of 13 and does not knowingly collect personal information from children under the age of 13 without appropriate parental/guardian consent (or with appropriate parent/guardian or school consent in conjunction with the provision of our Services described above).